What to expect

When you come to Health Moves Physiotherapy you are guaranteed a welcoming, professional environment. You will meet with a highly skilled and university trained physiotherapist who will take you through the assessment, and discuss your condition and treatment options, based on the best evidence available, and talk about the care of your condition.


We work with people of all ages with a wide range of health conditions. Whether it’s pain management and rehabilitation from an acute injury such as a sprained ankle, or chronic low back pain, we can help you. We can also provide education and advice on health and injury prevention, including your work station set up.


We try to run on time. We rarely run more than 10 minutes late. Allow 40 minutes for your first visit, and 20 to 30 minutes for your other appointments. For massage therapy allow 45 minutes to 1 hour.


If you have an injury to the lower half of your body you may like to wear shorts or loose fitting clothing. We will provide towels as necessary so that you are comfortable. Bring any relevant scans or reports with you.


When you arrive at the clinic for the first time the receptionist will give you a form to fill out which will provide us with your contact details, and a consent form that will allow us, with your permission, to speak with other members of your health care and rehabilitation team, such as your Doctor.


Your physiotherapist will guide you through the assessment. They will ask you about your general health, and your condition and how it affects you. You will then go through some movements and specific tests, which will include hands on tests, so that your physiotherapist can work out what is going on with you, and form a clinical diagnosis. Together you will discuss the treatment approach that fits with your goals and general health, using treatments and techniques that are supported by the best evidence available.


Your treatment may include joint mobilisation or manipulation, massage, personalised exercise programs for improved strength, joint movement and function, hot packs, electrical modalities, such as therapeutic ultra-sound, acupuncture or dry needling, Pilates, and hydrotherapy.


At the end of your session you may need to make further appointments. Your physiotherapist will talk you through the progression you can expect and the treatments that you require. Book follow-up appointments at the reception.